Safeguarding of fundamental human rights has always been a core value upheld by FICG We support the United Nations’ Universal Declaration of Human Rights (UDHR), the Responsible Business Alliance Code of Conduct (RBA), and the respect for human rights in civilized countries. To protect the basic human rights of FICG’ employees and value chain partners (including customers, suppliers, contractors, agents, alliance partners, and local communities), the Group follows the regulations of all jurisdictions around the world where we have operating sites and promotes sustainable development in environmental, social and economic aspects. The Board of Directors of FICG proposes the highest guiding principles for the corporate missions, vision, and human rights policies. The Corporate Sustainability
Committee formulates specific sustainability policies and objectives and supervises the implementation of human rights protection in each subsidiary.
Principles for handling complaints about labor and human rights incidents:
FICG has established and announced on the company website and internal website the independent reporting mailboxes (complaint mailboxes [email protected] & [email protected] and [email protected] ); hotlines ( 02-87518751 ext. Human Resources Department); and the WeChat official account. In case of sexual harassment, infringement of labor rights and human rights, complaints can be lodged to relevant units through the complaint hotline or email. Upon receiving a relevant complaint case, a special task force will be formed to handle it immediately. At the same time, the identity of the complainant and the content of the complaint will be kept confidential, and relevant protection and assistance will be provided.

FICG’s actions for human rights:
FICG is committed to adherence to laws and regulations of all jurisdictions around the world where the parent company and subsidiaries have operational sites. We respect and treat employees with dignity and conduct human rights related training on a regular basis. Issues regarding employees’ human rights at each company are handled by Human Resources Department and responsible units with the parent company and each subsidiary. FIC Global Group’s Human Rights Policy was formulated and implemented in 2023, to ensure the conformity with United Nations’ Universal Declaration of Human Rights (UDHR) and the Responsible Business Alliance (RBA) Code of Conduct or higher requirements and standards.
Implementation of Human Rights Education and Training:
At FICG, all employees, including direct and indirect staff, receive annual training and advocacy to align with the latest policies and human rights trends. This ensures the continuous protection of employee rights, prevents human rights issues, and strengthens employee awareness of human rights. Training is conducted flexibly, combining online courses and in-person sessions, considering employees’ work environments and schedules.
Special focus was given to educating all employees on the newly implemented Gender Equality in Employment Act. In 2024, a total of 1,937 employees participated in related training, completing 2,756.65 hours in total. Detailed course implementation is listed below.
2024 Human Rights Policy Education and Training Implementation