Labor Practices and Human Rights

Safeguarding of fundamental human rights has always been a core value upheld by FICG We support the United Nations’ Universal Declaration of Human Rights (UDHR), the Responsible Business Alliance Code of Conduct (RBA), and the respect for human rights in civilized countries. To protect the basic human rights of FICG’ employees and value chain partners (including customers, suppliers, contractors, agents, alliance partners, and local communities), the Group follows the regulations of all jurisdictions around the world where we have operating sites and promotes sustainable development in environmental, social and economic aspects. The Board of Directors of FICG proposes the highest guiding principles for the corporate missions, vision, and human rights policies. The Corporate Sustainability

Committee formulates specific sustainability policies and objectives and supervises the implementation of human rights protection in each subsidiary.

Principles for handling complaints about labor and human rights incidents:

FICG has established and announced on the company website and internal website the independent reporting mailboxes (complaint mailboxes [email protected] & [email protected] and [email protected] ); hotlines ( 02-87518751 ext. Human Resources Department); and the WeChat official account. In case of sexual harassment, infringement of labor rights and human rights, complaints can be lodged to relevant units through the complaint hotline or email. Upon receiving a relevant complaint case, a special task force will be formed to handle it immediately. At the same time, the identity of the complainant and the content of the complaint will be kept confidential, and  relevant protection and assistance will be provided.

FICG’s actions for human rights:

FICG is committed to adherence to laws and regulations of all jurisdictions around the world where the parent company and subsidiaries have operational sites. We respect and treat employees with dignity and conduct human rights related training on a regular basis. Issues regarding employees’ human rights at each company are handled by Human Resources Department and responsible units with the parent company and each subsidiary. FIC Global Group’s Human Rights Policy was formulated and implemented in 2023, to ensure the conformity with United Nations’ Universal Declaration of Human Rights (UDHR) and the Responsible Business Alliance (RBA) Code of Conduct or higher requirements and standards.

2025 Human Rights Training Implementation

1. Policy and Governance Framework

FICG Holding values human rights protection. In accordance with our Human Rights Policy and internal regulations, human rights training is incorporated into the annual training plan and regularly reviewed by management.

Training is provided to all direct and indirect employees through both online and in-person programs to ensure flexibility and participation.

Total participants: 360
Total training hours: 695.25

Training Breakdown:

CategoryParticipantsHours
New Hire Orientation70163.1
Labor Rights & Legal Compliance25138.3
ESG & Business and Human Rights 67.8
Workplace Misconduct Prevention & DEI126265.25
Employee Mental Health & Care133120.8
Total360695.25

2. Key Initiatives

(1) Mandatory New Hire Training

   Completion rate reached 100%. Courses include:

  • Labor rights and HR policies
  • Anti-corruption and integrity practices
  • Respectful workplace and sexual harassment prevention

(2) Workplace Misconduct Prevention

Through regulatory updates and case studies, we strengthen employees’ ability to identify and respond to workplace misconduct. Reporting channels and protection mechanisms are clearly communicated. Topics include:

  • Amendments to the Gender Equality in Employment Act
  • Prevention of workplace bullying and misconduct
  • Complaint and handling procedures
  • Case analysis

(3) DEI and Business & Human Rights

  • Unconscious bias awareness
  • Inclusive culture development
  • Corporate actions against inequality
  • Enhancing multicultural sensitivity

3. Continuous Improvement

In accordance with our ISO training management procedures, training needs and effectiveness are reviewed annually. Human rights programs are continuously refined based on regulatory updates, corporate governance evaluation indicators, and ESG trends.

FICG-2025 Human Rights Policy Education and Training Implementation

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