This website (the “Website”) is provided by FIC Global Inc. (the “Company”), which has its principal place of business in Taipei, Taiwan. The Company takes the privacy of your personal information seriously and is committed to providing you with quality services and protecting your privacy.
The Company collects, processes, and uses your personal data in accordance with the Personal Data Protection Act (PIPA) in Taiwan. If you are a user accessing this website from the European Economic Area (EEA), the Company is the data controller under the General Data Protection Regulation (GDPR) No. 2016/679, effective from May 25, 2018. You may contact the Company at any time via email at [email protected] (“contact email”).
Application of Privacy Policy
This Website Privacy Policy (“Privacy Policy”) applies to all matters concerning the collection, processing, and use of your personal data (also referred to as your personal information) by the Company in connection with your use or access to this website.
Meaning of Each Term
Terms used in this Privacy Policy are defined as follows:
Personal data (also referred to as personal information) refers to information that can directly or indirectly identify an individual, including the individual’s name, phone and fax numbers, email address, mailing address, and other related information.
Personal data file refers to a collection of personal data that is organized and can be retrieved by automated machines or other non-automated means based on a system.
Collection means obtaining personal data in any form.
Processing refers to the actions taken regarding personal data files, including recording, inputting, storing, editing, correcting, copying, retrieving, deleting, outputting, linking, or internal transmission of the data.
Use refers to the use of personal information collected for purposes other than processing.
Your rights regarding your personal data
With respect to your personal data, you have the right to exercise the following rights:
Any inquiries and requests to access your personal data, as well as requests for copies of your personal data, including the right to request the Company to provide copies of the personal data it holds about you at any time (collectively referred to as the “right to access”).
Any requests to supplement or correct your personal data, including the right to correct your personal data if it is inaccurate or incomplete (collectively referred to as the “right to correction”).
Any requests to cease the collection, processing, or use of your personal data, including the right to restrict the way the Company uses your personal data (collectively referred to as the “right to restrict the Company’s use”).
Any requests to delete personal data, including the right to ask the Company to delete, erase, or remove your personal data (collectively referred to as the “right to deletion” or “right to be forgotten”).
Any requests for the Company to move, copy, or transfer your personal data (referred to as the “right to data portability”).
The right to object to the Company’s use of your personal data (“right to object”), including cases where the Company uses it for its legitimate interests.
Exercising your rights or making inquiries
If you wish to inquire or exercise any of the rights mentioned above, to access your personal data or obtain a copy of the personal data held by the Company, or to withdraw your consent for the Company to process your personal data, please feel free to contact the Company by sending an email to the Company’s contact email. However, to protect your personal data, the Company may request you to provide identification for verification before providing the requested information.
Purposes of collection of your personal data by the Company
The main purposes for collecting your personal data by the Company are: a. To provide the Company’s services; b. To provide products or other information requested by you or your organization; c. To provide services or information to the Company’s customers; d. To notify you about changes and updates to the Company’s services; and d. For marketing purposes. The Company may also use your personal data for secondary purposes closely related to the primary purposes. For example, the Company will use your personal data, especially data collected from cookies, to improve or enhance the Company’s website and internal operations.
Disclosure of your personal data
The Company may share your personal data with its affiliates to provide you with the Company’s services. The Company may share your personal data with its service providers (i.e., authorized contractors by the Company) to deliver services to you (for example, authorized service providers assisting with return merchandise authorization (RMA) or other technical support requests) or with the Company’s analytical service providers to help improve or enhance the website and internal operations. The Company may also disclose your personal information when the Company is obliged by law to disclose your personal information to comply with any legal or regulatory obligation, or when the Company or part of the Company’s business is acquired in whole or in part by a third-party contractor.
How the Company collects your personal data
The Company collects your personal data in the following ways:
Your personal data is collected when you provide it to the Company, including when you register or use the Company’s partner login account or similar web pages by providing your email address, contact information, and other personal details. This also applies when you send inquiries to the Company through the “Contact Us” page or when you communicate with the Company via phone, mail, email, or other methods.
The Company automatically collects your personal data, and you agree to the Company’s collection of your personal data through cookies or other automated means. This includes information about your visits to the website, which helps improve the website’s content. This data may include your Internet Protocol (IP) address, the dates, times, and frequency of your visits, as well as how you use and interact with the content.
Contractors may provide us with your personal data. In this case, the Company will take reasonable measures to ensure that you understand the data or information provided to the Company by third-party contractors.
Protection of your personal data
The Company will take appropriate technical and procedural measures to protect your personal data and personal data files from misuse, loss, theft, alteration, damage, destruction, or unauthorized disclosure. This includes the following: a. Access to your account will be controlled by your unique username or email address and password, and b. Your personal data will be stored on secure servers. If you suspect any misuse, loss, theft, alteration, damage, destruction, unauthorized access, or disclosure of your personal data, please notify the Company immediately through the Company’s contact email.
Storage of your personal data
Unless the Company is required or permitted by law to fulfill a longer statutory obligation, the Company will cease to use or process your personal data and take reasonable measures to delete or destroy your personal data once the primary and secondary purposes for collecting your personal data no longer exist. At any time, if you wish for the Company to delete your personal data held by the Company, please notify the Company through the Company’s contact email. Please note that after the Company deletes your personal data, your personal data may be retained on backup or archival servers or media for legal, tax, or regulatory purposes.
Links to other websites
This website may contain links to other websites. However, the Company has no control over other websites. This Privacy Policy does not apply to or extend to your use of such other websites.
Changes to the Privacy Policy
This Privacy Policy may be changed at any time. If you have any questions or complaints, please contact the Company through the contact email.
Governing Law and Competent Court
This Privacy Policy is governed by and interpreted in accordance with the laws of Taiwan. All disputes arising from this Privacy Policy shall be exclusively subject to the jurisdiction of the courts in Taiwan.
