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Dear Stakeholders,

FICG actively commit ourselves in sustainable development, and we issued “Sustainability Report” since 2022,to disclose major ESG(Environment, Social & Governance ) information and future plans.
Through Sustainability Report, we can respond to our stakeholders on the major non-financial information.
The contents include Environmental Safety, Social Care, Employee Training and Welfare, Integrity Management, and Corporate Governance.
In order to understand and respond to the stakeholders’ expectations on the issues of concerns, and further improve the information disclosure, we would like to ask your help to spend about 3 minutes filling in the following questionnaire. Your responses will be kept completely anonymous.

If you have related questions, please contact us with email “[email protected] ” .Thank you for your cooperation.

We wish to understand your relationship with FICG

Please identify the strength of your concern about FICG with the following corporate "Governance" issues.

Issues
Please indicate your level of concern by selecting a number from 1 to 5, where 1 means "Not at all concerned" and 5 means "Extremely concerned."
Ｑ1
[Governance] Operating Performance：
Financial information in revenue, expenses, economic impact by climate change, indirect economic impacts, etc.
Ｑ2
[Governance] Compliance：
Practice in compliance with environmental, product, labor and social laws.
Ｑ3
[Governance] Tax：
Tax strategy and governance information.
Ｑ4
[Governance] Business Integrity and Anti-Corruption：
Policy or monitor of business integrity and anti-corruption.
Ｑ5
[Governance] Risk Management：
The company can master and adjust risks and crises, and develop control mechanisms in advance.
Ｑ6
[Indirect Economic Impacts]：
The development and impact of infrastructure investments and services; apparent indirect economic impact.
Ｑ7
[Innovation and Service] Research & Development：
Investment in Research & Development expenses, product or manufacturing process developments innovation and patents.
Ｑ8
[Innovation and Service] Customer Service Management：
Product safety, customer satisfaction and management.
Ｑ9
[Innovation and Service] Privacy and Information Security：
The protection policy in handling of customer privacy and information security.
Ｑ10
[Supply Chain Responsibility] Supplier Management, Environment , Human Rights Assessment：
Monitor and management of the suppliers (including new suppliers) to reduce the possible risks, social and environmental assessment of the suppliers, and impact mineral products management.
Ｑ11
[Supply Chain Responsibility] Procurement Practices：
Procurement Management, Local Sourcing.

Please identify the strength of your concern about FICG with the following corporate " Environmental " issues.

Issues
Please indicate your level of concern by selecting a number from 1 to 5, where 1 means "Not at all concerned" and 5 means "Extremely concerned."
Ｑ1
[Sustained Environment] Materials：
Weight or volume of the materials, usage of recycled materials, reclaimed products and packing materials.
Ｑ2
[Sustained Environment] Climate Change Reduction and Adaptation：
Inventory check and disclosure of greenhouse gas emission, risk assessment, reduction, and adaptation actions for climate change damages.
Ｑ3
[Sustained Environment] Energy management：
Energy consumption, energy intensity, and Measures and Performance of Energy Saving.
Ｑ4
[Sustained Environment] Green Products：
Developing products for reducing environmental impacts, and product safety management.
Ｑ5
[Sustained Environment] Water Resources Management：
The quantity of the extracted and consumed water and the quality of the discharged water of the organization for the effective water management.
Ｑ6
[Sustained Environment] Waste Management：
Waste disposal and recycle.
Ｑ7
[Sustained Environment] Raw and Material Hazardous Substance Management：
Comply with international laws and regulations and customer requirements, rigorously controlling raw materials and hazardous substances.
Ｑ8
[Sustained Environment] Supplier Environmental Assessment：
Using environmental criteria to screen new suppliers.
Ｑ9
[Sustained Environment] Biodiversity：
Please evaluate your concern regarding the company’s biodiversity protection efforts (e.g., reducing impact on protected areas, participation in restoration programs).
Ｑ10
[Sustained Environment] Emissions：
Please evaluate your concern regarding the company’s air pollution reduction measures (e.g., NOx, SOx emissions) and efforts to disclose data and reduce harmful emissions.

Please identify the strength of your concern about FICG with the following corporate " Social " issues.

Issues
Please indicate your level of concern by selecting a number from 1 to 5, where 1 means "Not at all concerned" and 5 means "Extremely concerned."
Ｑ1
[Social Influence] Local Community and Charity Involvement：
Social influence, participation in local community and social charity in important business premises.
Ｑ2
[Social Responsibility] Supplier Social Assessment：
Please evaluate your concern regarding the company’s social responsibility assessments and supply chain management (e.g., labor rights, monitoring supplier performance, addressing non-compliance, compliance with international standards).
Ｑ3
[Friendly Workplace] Recruitment and Retention：
Recruitment and talent flow, performance appraisal, employee compensation and employee benefits.
Ｑ4
[Friendly Workplace] Career Development and Training：
Training planning, management and statistical assessment.
Ｑ5
[Friendly Workplace] Occupational Health and Safety：
Maintain healthy workplace, the ratio of occupational injury, occupational disease and occupational casualty and absenteeism.
Ｑ6
[Friendly Workplace] Labor Practices and Human Rights：
Human rights protection, freedom of association and collective negotiation, anti-discrimination and no child labor, etc.
Ｑ7
[Friendly Workplace] Employee Diversity and Inclusion：
Building a workplace with diverse employees (gender, nationality, age, race, disadvantaged) to attract global talents and strengthen organizational competitiveness.
Ｑ8
[Customer Health and Safety] Assessment of Health and Safety Impacts of Product and Service Categories：
Percentage of the assessed product and service categories for improving health and safety impacts.
Ｑ9
[Marketing and Labeling] Requirements for Product and Service：
Disclosing product contents, particularly the substances that might cause environmental or social impacts.
Please share with us any opinions, suggestions, new issues, and comments.

Thank you very much for your reply. For more information about the sustainable development of FICG, please refer to the website of FICG and download the company’s annual ESG report.

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